Job Description
- OEM (Key Customer) Management in Singapore and Malaysia etc. - Handle all aspects of sales, customer service, and business negotiations with overseas customers - Build long-term partnerships with strategic customers - Negotiate prices, commercial terms and business conditions - Handle demanding customer requests while protecting company interests - Resolve customer issues in a timely and professional manner - Visit customers in Singapore and Malaysia for meetings regularly - Development outside of Indonesia market excluding AALG market area and sales - Provide technical and product support to domestic specifiers (architects, designers, and other decision-makers) to promote product knowledge and increase product specification and adoption - Work closely with PPIC, export/import, logistics, QA teams - Coordinate internal resources to provide the best customer solutions - Lead cross-functional collaboration instead of working alone - Visit customers together with design, technical members when necessary - Propose the latest designs, market trends, functional products and new product ideas - Increase product share in customers' product catalogs - Communicate company's strengths such as quality, reliability and responsiveness - Support customers' catalog development activities conducted every 1–2 years - Prepare sales reports - Prepare sales forecasts - Report customer and market information
Job Requirement
- Bachelor's degree - 3-5 Years of B2B Sales Experience in manufacturing industry - Proven track record in tangible product sales and customized solution sales - Experience managing OEM customer - Experience in negotiations with overseas customers - Business Level English - Strong negotiation skills - Cross-Functional coordination skills - Strong Coordination Skills across multiple departments - Presentation and Proposal Skill - Strong judgement and decision-making skills - Ability to determine when to make decisions independently - Ability to balance customer satisfaction and company profitability