Job Description
- Analyze business processes and identify opportunities to improve system functionality and operational efficiency - Gather, document, and translate business requirements into detailed functional specifications for system enhancements - Support marketing initiatives by defining and implementing system requirements, including functional improvements and UI/UX enhancements - Analyze and improve workflows within the agricultural machinery rental platform, including CRM and back-office operations - Propose enhancements to matching algorithms, contractor performance evaluation, filtering, and reporting features - Coordinate user acceptance testing (UAT), prepare test scenarios, and validate system functionality - Develop and maintain system documentation, user manuals, and standard operating procedures - Plan and conduct user training sessions while providing post-implementation support - Act as the primary liaison between internal - Communicate business requirements, feedback, and enhancement requests to vendors - Monitor development progress and ensure deliverables meet quality standards and agreed timelines - Review functional specifications and explain technical solutions to business users - Monitor vendor performance, service quality, and SLA compliance - Coordinate issue resolution and ensure timely implementation of system improvements - Review vendor contracts and recommend adjustments when necessary - Monitor project milestones and ensure timely delivery of key system enhancements - Identify project risks and recommend mitigation strategies - Prepare weekly progress reports and participate in regular project meetings with - Support project coordination activities as assigned by the Assistant Manager and Manager - Other tasks as assigned
Job Requirement
- Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related field - Business English proficiency - At least 2 years of experience in Business Analyst, System Development, Software Testing, or IT Project Coordination in IT Consultant or Manufacturing Industries - Experience working with external software vendors and managing system implementation projects - Knowledge of software testing methodologies - Experience preparing test cases - A basic understanding of databases and SQL - Good analytical, communication, and stakeholder management skills