Job Description
- Build and maintain strong relationships with clients and member companies while serving as the primary liaison between customers and internal professional departments - Support sales activities by coordinating customer visits, scheduling appointments, managing customer communications, and maintaining customer databases - Assist marketing and communication initiatives, including preparing newsletters, translating documents (Japanese–Indonesian), and supporting website, social media, and promotional content - Coordinate seminars, webinars, and corporate events, including scheduling, participant registration, invitation distribution, and on-site operational support - Prepare and manage business documentation, such as quotations, proposals, contracts, translation requests, and other administrative records - Maintain accurate data and documentation by updating internal systems, managing business records, and ensuring timely follow-up of customer requests - Collaborate with internal and external stakeholders to facilitate meetings, coordinate projects, and ensure effective communication and high customer satisfaction - Other tasks as assigned
Job Requirement
- Bachelor's degree from any major - Business level of Japanese both spoken and written (JLPT N2 and above) and Business level of English proficiency - Have 2 years of experience as Customer Support, Sales Support, Administration, Marketing, or Business Support in Japanese companies with experience coordinating customers, meetings, seminars, or business events - Proficient in Microsoft Office (Excel, Word, and PowerPoint) and other digital tools such as Canva, or similar platforms - Strong communication, coordination abilities, excellent interpersonal and customer relationship management skills