Job Description
- Oversee daily building operations at the client’s luxury residence - Lead and coordinate cross-functional teams, including inhouse staff and outsourced vendors - Serve as the primary contact for tenants, delivering professional tenant relations and concierge services - Build and maintain strong relationships with tenants while ensuring confidentiality and service excellence - Handle VIP-level tenants with discretion and professionalism, including managing complaints with clear explanations and fast, effective resolutions - Respond promptly to urgent matters and crisis situations - Monitor and coordinate maintenance of building systems (MEP, HVAC, fire safety) and manage vendors, service contracts, and budgeting - Prepare operational reports and administrative documentation - Perform other related tasks as assigned
Job Requirement
- Bachelor’s degree in any major - Business level English - Min. 3 years of experience as Building Manager in High Rise Buildings (Apartments/Residences, Office Towers, Hotels) or Malls - Strong experience in complaint handling, with knowledge of building systems (MEP, HVAC, fire safety), vendor management, and budgeting - Proficient in Microsoft Office and familiar with Building Management Systems (BMS)