Job Description
Job Description
Responsible for IT maintenance engineering task for clients
・Technical Support (Level2), handle customer request by phone or email
・Monitoring and maintaining client’s IT environment
・Troubleshooting system and network problems and diagnosing and solving hardware or software faults
・Carrying out routine scheduled maintenance work and responding to equipment faults
・Other related tasks
Responsible for IT maintenance engineering task for clients
・Technical Support (Level2), handle customer request by phone or email
・Monitoring and maintaining client’s IT environment
・Troubleshooting system and network problems and diagnosing and solving hardware or software faults
・Carrying out routine scheduled maintenance work and responding to equipment faults
・Other related tasks