Job Description
- Receive, review, and process customer purchase orders accurately and in a timely manner - Prepare and issue sales quotations, sales orders, delivery orders, invoices, and other sales-related documentation - Verify pricing, product specifications, payment terms, and delivery schedules before order processing - Ensure all sales transactions are properly recorded in the ERP system - Act as the primary point of contact for customers regarding order status, delivery schedules, and general inquiries - Coordinate closely with the Sales team to ensure customer requirements are communicated effectively - Handle customer requests, complaints, and order changes while providing timely updates and appropriate solutions - Maintain strong customer relationships through professional communication and responsive service - Provide administrative support to the Sales team, including preparing presentations, proposals, and customer correspondence - Assist in coordinating customer meetings, exhibitions, and sales activities - Support sales forecasting by maintaining accurate sales data and customer order history - Monitor pending orders and proactively follow up with relevant departments to avoid delays - Other responsibilities as needed.
Job Requirement
- Bachelor's degree from any major - Business level of Japanese both spoken and written (JLPT N2) - Have 1 year experience in Sales Administration, Sales Support in Japanese manufacturing companies - Strong understanding of sales order processing, inventory coordination, and delivery management - Proficient in Microsoft Office, particularly Excel, Word, and Outlook - Strong problem-solving skills and ability to manage multiple tasks under tight deadlines