Job Description
- Support the end-to-end export sales process, from quotation preparation and order confirmation to product delivery - Prepare sales quotations, proforma invoices, sales contracts, and other commercial documents - Coordinate with customers regarding order status, delivery schedules, and shipping arrangements - Prepare and verify export documentation, including Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, and other shipping documents - Coordinate with shipping companies, freight forwarders, customs brokers, and logistics providers to ensure timely export shipments - Monitor order fulfillment and collaborate with Production, Warehouse, and Logistics teams to ensure on-time delivery - Track export shipments and provide shipment updates to customers - Maintain accurate sales records, customer databases, and export documentation - Monitor commodity market trends, including London Metal Exchange (LME) price movements, and assist in preparing pricing information when required - Prepare periodic sales reports, shipment reports, and other administrative reports for management - Ensure compliance with export regulations, international trade requirements, and company policies - Support contract administration and maintain proper filing of customer agreements and export documents - Assist the Sales team in handling customer inquiries and resolving operational issues related to export orders - Other responsibilities as needed
Job Requirement
- Bachelor's Degree from any major - High conversational of Mandarin in spoken and written (HSK 5) and Business level of English proficiency - Have 1 year of experience as a Sales Admin Export, Export Administration, Export Documentation, or Sales Support in any industry - Good understanding of export procedures, international shipping processes, and export documentation - Knowledge of logistics coordination, freight forwarding, and customs clearance processes - Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint - Strong organizational and administrative skills with excellent attention to detail - Good communication and interpersonal skills with the ability to coordinate across multiple departments