Job Description
<Job Responsibilities> - Monitor and supervise daily logistics operations (shipment, delivery, and related processes) - Ensure smooth execution of operations in accordance with customer requirements - Identify operational issues and provide timely solutions to minimize disruption - Prepare and maintain operational reports and documentation - Act as the main point of contact for customers and vendors regarding operational matters - Handle inquiries, coordinate requests, and manage expectations effectively - Maintain good relationships with clients and external partners - Analyze operational problems and propose improvement plans - Support implementation of process improvements to enhance efficiency - Input and manage monthly data for Accounts Payable (AP) and Accounts Receivable (AR) - Coordinate with related departments for billing and payment processes - Perform additional tasks as assigned to support overall business operations - Other task as assigned
Job Requirement
<Necessary Skill / Experience > ・Minimum 3 years of experience in freight forwarding, with a strong focus on export operations and SKA/COO documentation. ・Proven track record of managing SKA is mandatory ・Strong knowledge of export regulations and procedures, especially related to SKA/COO for export shipments. ・Excellent communication skills and ability to coordinate with various stakeholders (internal teams, shipping lines, customs, etc.). ・Proficiency in using Microsoft Office and other logistics software. ・Strong attention to detail, organized, and able to work efficiently under pressure.