Job Description
- Lead and manage the company’s overall IT operations, infrastructure, and systems - Develop and implement IT strategies, policies, and procedures in line with business objectives - Manage IT infrastructure, including networks, hardware, software, and store IT systems - Lead IT system migration, implementation, and improvement projects - Oversee IT setup and deployment for new stores, including POS systems, network infrastructure, CCTV, and related systems - Ensure the availability, reliability, security, and performance of IT systems across the organization - Identify and resolve IT-related issues and provide effective technical solutions - Coordinate with internal departments, vendors, and external stakeholders for IT projects and services - Lead, supervise, and develop the IT team to ensure effective operations and service delivery - Monitor IT projects, budgets, timelines, and implementation progress - Provide technical advice and recommendations to management regarding IT systems and infrastructure - Other tasks as assigned
Job Requirement
- Bachelor’s degree in Information Technology, Computer Science, or a related field - Business level of English proficiency - Minimum 5 years of experience in IT, with proven experience in an IT Manager or similar managerial role from Retail, Food & Beverage, or Hospitality industry - Proven experience in IT system migration and implementation projects - Strong knowledge of IT infrastructure, networking, hardware, software, and store IT systems - Hands-on experience in new store IT setup, including POS, network, and CCTV installation - Strong leadership, analytical, problem solving skills, excellent communication and stakeholder management skills