Job Description
- Manage end-to-end ocean freight export and import operations, ensuring shipments are handled efficiently and delivered according to schedule - Coordinate with shipping lines to negotiate rates, secure vessel space, and arrange timely bookings - Liaise closely with overseas agents, customers, shipping lines, and other relevant parties to ensure smooth shipment coordination - Prepare, verify, and process export documentation, ensuring accuracy and compliance with shipping requirements - Create and manage job orders, prepare billing documents, and issue customer invoices accurately and within established deadlines - Monitor shipment status and coordinate closely with relevant parties to ensure timely cargo movement and smooth operational execution - Proactively identify and resolve shipment-related issues, handling operational challenges while providing timely updates and solutions to customers - Ensure all shipping activities comply with company policies, standard operating procedures, and applicable customs and international trade regulations - Maintain accurate shipment records and ensure proper documentation and filing throughout the entire shipment process - Provide responsive customer service and build strong working relationships with customers, overseas agents, and business partners - Other task assigned
Job Requirement
- Bachelor's degree from any major - Business English proficiency - Min. 3 year of working experience as Export Import in a Japanese Ocean freight forwarding Company - Hands-on experience managing FCL shipments, including AMS/AFR submissions, with preferably prior experience using CargoWise - Strong knowledge of export-import procedures and shipping documentation (B/L, SI, VGM, PEB, etc.) - Able to work under pressure and manage multiple tasks effectively, detail-oriented and customer-focused