Location
Indonesia - Jakarta/Depok/Bogor
Salary
IDR7,000,000 - 12,000,000
Job Number
JO-190603-192211
Industry
Technology/Online
Languages
English Level:Business Level;
Job Category
Consulting(Management/ Strategic etc)

Job Description

Job Description
Responsibilities
• Manage customer relationship with understanding, defining, and supporting inter-business activities of customer in order to achieve customer satisfaction and Division's objectives.
• Prepare, and conduct service review including SLA (Service Level Agreement)
review with customer and control next action plan.
• Receive customer complain and ensure the action plan is conducted to resolve complain.
• Support in monthly report checklist development for each month

Requirement
• Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science
• Minimum 3 years experience as IT Business Relation/ IT Pre-sales/ IT Business Analyst
• Required skills : Account Management, Business Communication, Analytical Thinking, Logical Structure, Customer Satisfaction, Management, Business Relation Management, Business Proposal, Bidding Management.
• Have good communication, interpersonal skill, and English proficient (written and oral)
• Have good MS Office skill sets