Job Description
GENERAL INFORMATION
§ Position: DEPUTY MANAGER (BUSINESS DEVELOPMENT) - BANCA DIVISION SOUTH
§ Job code: JO-170922-136951
§ Level: Deputy Manager
§ Contract Term: Permanent
§ Recruitment Reason: New-hire
§ Expected joining date: ASAP
§ Work Location: District 1, HCMC
§ Work Time:
- Monday - Friday (8:00~17:00)
JOB DUTIES
§ Report to Vietnamese Senior Manager
§ Assigned to Banca Division South
§ Job Responsibilities
- Achieve Company’s turnover target.
- Service all assigned Company’s clients
- Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients.
- To develop new business.
Business Development:
- Target new business partners
- To plan proactively and take action on new business opportunity
- To bring company’s products to new clients and businesses, taking key role in maintain relationship and taking care of client for the purpose of business development
- To baring actively new ideas to business development and to engage in decision making to get final result
- To plan, design and carry out marketing activities and sales supporting activities for Bancassurance products
- To carry out product development for bancassurance channel
Client Service:
- To review renewal list for timely reminders to clients
- To offer quotations for clients
- To issue insurance policies
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- To organize risk management seminars for existing clients
- To execute risk survey at client’s site as basic for offering quotation
Outstanding/Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
Business Administration:
- To manage and control date to date operation of the team
- To instruct, coach & supervise subordinate, nominees in daily work to ensure team result
- To provide and maintain, on an ongoing basis, a daily/ weekly/ monthly/ quarterly/ half-year/ annual sales report, figures, forecasting & any records which maybe required by company and to keep up to date records of sales and performance
- Report any unusual problems to direct management
With concerned departments:
- To cooperate with Claims Division:
· to settle the claim smoothly for customers in compliance with the company’s procedure;
· to follow up any pending claim cases;
· to organize risk/claim management seminars, risk survey at client’s site
- To coordinate with Underwriting Division:
· to follow up with Business Processing Section for operation matters;
· to design products for Bancassurance channel;
· to work closely with Underwriting Section for quotation and coverage;
· to cooperate with Loss Control Engineer to make risk survey at client’s site.
- To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company.
- To work with IT to build up the suitable system support for Bancassurance business including e-policy.
Others
- To update the market trends directly influenced on company’s business activities;
- To report any unusual problems if any;
- To execute other office work as required by the Company;
- To provide training to bank staffs and to the Bancassurance team.
Job RequirementS
§ Desirable Background & Experience:
- Qualification: University Graduation
- Language Skills: English fluency
- Marketing and sales background
- Strong marketing sense
- Clearly understand working procedure & flow chart
- Be highly aware of requirement to be professional to provide high quality service to clients
- Well know all insurance products and be able to explain to clients their coverage is a plus
- Good communication & presentation skills
§ Desirable Character:
- Gender: Any
- Age: Any
- Personality: Open, active, customer-oriented, service-minded