Call Center Agent (Roadside Assistance Department)

Call Center Agent (Healthcare/Customer relationship/Roadside Assistance) (20K-25K) (SDG-23305)
<Job Responsibilities>
 Answer customer calls with accurately, efficiently and professionally by following call center processes
 Maintain and update the necessary information for customer into related insurance and automotive information
 Follow up on customer requests/issues or escalate to team leaders when needed according to department processes
 Fulfill other work assigned by team leader or managers


Workplace Area: BTS Chidlom, Bangkok
Working Hour:
 5:30-15:30(Work in Schedule Shifts (5 days a week)
 05:30 - 15:30
 6:00 - 16:00
 14:00 - 23:00
 23:00 - 8:00 [night shift get 100THB])


About the Benefits
Salary: 20,000–25,000THB


About the company
Products: Insurance
Business Type: Insurance (Life Insurance / General Insurance)



<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 23-35 years old
 Bachelor’s Degree
 Experienced in Call Center, Customer Service, or related fields
 Able to work on shift schedule
 Efficient in English communications (TOEIC 600up)

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None