Job Description
<Number of employees : Total : Indonesia: 6 person Global:180+ person > <Report Line : Manager > <Team Member: 3 persons> <Number of Subordinates: 0 persons > <Products: Digital Assistant Platform > <Clients: Banking, Telecom, Automotive, Retail, etc > <Job Responsibilities> ・Development, Configuration ・Understand the various backend & frontend systems being used by Customers and integrate the channels with those systems ・Build the next generation of AI-based conversational channels such as bots etc. ・Work with Customer Engineering Manager & Business Analysts to build the channels with the agreed time and with the agreed Quality ・The channels will have to cater to all the requirements provided by Customers The candidate will have an added advantage if they satisfy one or more of the below conditions ・Has the ability to investigate, analyze, visualize, articulate and solve complex problems and concepts and make disciplined decisions based on the available information. ・Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance. ・Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. ・Strong communication skills to collaborate effectively with cross-geographical teams. ・Has experience in Web development ・Ability to deconstruct requirements into code logic. ・Has previous experience with building chatbots in any technology ・Has experience in Scrum teams ・Has experience in one or more coding language (node js and Python being the most preferred) ・Has a good rank on programming sites like HackerRank ・Has contributed to open source projects on github/gitlab ・Ability to multitask and meet tight deadlines. ・Has Deep domain knowledge of any one of these domains - Banking, Financial services, Insurance, Retail, Telco, Utilities, Retail, Manufacturing, Education ・Preferably has worked in Customer locations in Geographies like South East Asia, Europe, South America, North America, Middle East/Africa ・Has knowledge about Solution Architecture and Integration with Enterprise applications ・Has been involved in Engineering Projects where Customer’s business goals were achieved ・Has high levels of Diligence/Ownership ・Has an idea about Design thinking
Job Requirement
<Necessary Skill / Experience > ・Having experience working as Software Engineers/Senior Software Engineers in the Customer Engineering team to own the channel development of conversational channels for the Enterprises. ・The channels will be built using NodeJS/Javascript/Java/Python. ・Male / Female ・Minimum bachelors degree from Computer or equivalent. ・26 - 35 years old