Job Description
<Number of employees : Total : 100+ Local : 100+ Japanese : 5+ Foreigner : 0> <Report Line : Team Leader > <Team Member: 4 persons > <Number of Subordinates: 0 persons > <Products: IT Solutions > <Saturday Working: Depends > <Job Responsibilities> - Support and assist Japanese to handle Japanese clients - Support & service Japanese customer server - Work as the bridge communicator between Japanese customers and engineers - Provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure - Diagnose and resolve technical hardware and software issues - Managing assigned projects and program components to deliver services in accordance with established objectives
Job Requirement
<Necessary Skill / Experience > - Having min 1 year of experience in related field, however Fresh Graduates are encourage to apply - Min. D3 in Information system, telecommunication engineering from reputable universities - Japanese language skill min. N2 - English language skill conversational level - Demonstrate experience in one or more of the following additional areas: Database Technologies (SQL, Web Technology (HTML, JavaScript, CSS, XML, PHP); Email Deliverability; CRMs (Salesforces, Microsoft Dynamics CRM)