Job Description
<Position Objective/Expectation > - Ensure efficiency and high quality operations, design new processes and improve quality or increase productivity or profitability and report on operational performance & suggest improvements <Job Responsibilities> - Lead all the operational functions including Credit Application, Disbursement/Monitoring, Repayment, Collection, Customer Support for consumers and clients - Analyze what the division needs, identify vulnerabilities, and boost efficiency, accuracy, and automation based on the planning - Continuously analyze current process, technologies, and vendors to identify areas of improvement - Leading the relationship with our Headquarters, Group companies (India, Singapore, etc.), Vendors, internal members as a representative - Manage the subordinate’s task and resolve their problems with them as Operational head - Plan and execute the training program for efficient operation to educate improvement mind - Provide monthly report to General Manager or other Managements - Ensure that operational processes comply with regulatory - Other responsibilities as needed
Job Requirement
<Necessary Skill / Experience > ・Min. Bachelor's degree in Finance, Accounting or similar ・Conversational English proficiency (direct communication with expat and emails) ・Currently working as Senior Manager in a bank / multi finance company ・Min. 10 years of working experience in multi finance company, banking or related with experience in credit application, disbursement/monitoring, repayment, collection, customer support for consumer & MSME ・Ability to work with stakeholders from different regions ・Good leadership, good communication, smart and hard working <Preferable Skill / Experience> ・Working experience in Japanese company