Job Description
<Job Responsibilities> ♦PIC of Technical Communication. ♦Facilitate discussion between the Client IT Team and Tech Mobility Solution vendor to identify issues in understanding caused by language or misunderstanding of their operations. ♦(Supported by Business Communication PIC) and to pro-actively drive discussion, proposing solutions and next steps to close open issues in the technical area (integration mostly and otherwise). ♦Support requirement definition, development, testing and pilot after go-live support for issues and activities that focus on the technical collaboration between Vendor and Client IT team as a central hub. ♦The main focus will be communication, listening and pro-active follow-up by retaining, adjusting and preparing all of the information shared between stakeholders during meetings. ♦Soft skills are more important than technical skills, but basic understanding of technical concepts is definitely required. ♦other related tasks as assigned
Job Requirement
<Necessary Skill / Experience > ・Fluent in English. ・Experience in facilitating technical workshops. ・Experience in taking and reviewing minutes of meeting. ・Strong logical and solution-oriented way of thinking (strategy consultant mindset). ・Solid understanding of APIs (conceptual). ・Basic understanding of technical design & documents. ・Basic understanding of taxi business. ・Strong mental disposure (thick skin). <Preferable> ・Experience developing APIs. ・Experience designing APIs. ・Experience managing system tests. ・In-depth knowledge of mobility and/or taxi business. ・Experience working with overseas teams. ・Experience running virtual workshops. ・Knowledge of the Indonesian mobility and fleet market.