Job Description
<Job Responsibilities>
• Act as a strategic partner with the Training team to execute effective learning and development programs for front line staff in Hong Kong & Macau
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance
• Conduct regular store visits to ensure the front line talent development
• Prepare and update and training materials and tools periodically to adapt local requirements
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers
• Inspire and train employees by setting the example of excellent service and sales and through team selling
• Participate in ad hoc projects/tasks as assigned
<Necessary Skill / Experience >
• Degree in Training and Development or related disciplines
• At least 2-3 years’ solid hands-on experience in training and development, familiar with the full spectrum of the training process is a must
• With exposure to the retail industry will be an advantage
• A good team player and detail orientated
• Strong presentation, communication, and interpersonal skills
• Excellent planning and organizational skills
• Good command of spoken and written English and Chinese
• Proficient in MS Office Word Processing, with knowledge in
• Act as a strategic partner with the Training team to execute effective learning and development programs for front line staff in Hong Kong & Macau
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance
• Conduct regular store visits to ensure the front line talent development
• Prepare and update and training materials and tools periodically to adapt local requirements
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers
• Inspire and train employees by setting the example of excellent service and sales and through team selling
• Participate in ad hoc projects/tasks as assigned
<Necessary Skill / Experience >
• Degree in Training and Development or related disciplines
• At least 2-3 years’ solid hands-on experience in training and development, familiar with the full spectrum of the training process is a must
• With exposure to the retail industry will be an advantage
• A good team player and detail orientated
• Strong presentation, communication, and interpersonal skills
• Excellent planning and organizational skills
• Good command of spoken and written English and Chinese
• Proficient in MS Office Word Processing, with knowledge in