Job Description
<Job Responsibilities>
• Provide technical installation, configuration, troubleshooting on IT hardware and software
• Responsible for daily IT support for multiple offices IT infrastructure upgrading or related projects
• Identify training needs and recommend actions to resolve those needs
• Monitor inventory and supplies and ensure that replenishment is ordered in a timely manner
• Answer enquires from stakeholders, help to follow up on issues /problems that vendors are not able to revert.
• Carry out the duties as required as direct by the Company
• Oversee IT system and budget, analyze company needs, and implement improvement solution
Job Requirement
<Necessary Skill / Experience >
• At least 5 years of working experience in an inhouse IT position
• Bachelor’s Degree in Information Technology/Computer Science or equivalent
• Holder of MCITP, CCNA, and CCNP will be an advantage
• Fluent in English and Chinese
• Japanese(JLPT N2 or above) ability would be an advantage
• Knowledge of IT network and equipment (switch, router, firewall, servers, VMware, SAN, etc) is preferable