Japanese Speaking - General Operation Manager - Hospitality

COMPANY PROFILE

 Address: District 1, HCMC

 Business Type: 100% investment from Japan 

 Size: <50 employees

 Industry: Hospitality (aiming at Japanese customers who are either business people or tourists)

GENERAL INFORMATION

 Position: JAPANESE SPEAKING - GENERAL OPERATION MANAGER - HOSPITALITY

 Level: Manager

 Contract Term: Permanent 

 Recruitment Reason: New-hired

 Expected Joining Date: As soon as possible or pursuant to Vietnam Labor Law

 Work Location: District 1, HCMC

 Work Time: Flexible due to job nature (service industry); totally 48 hours per week; off 1 day per week

 Allowance(s): To be announced

 Bonus and Incentives: 13th month bonus (fixed)

 Benefit(s): To be announced

 Selection Process: Two rounds (first round is scheduled around middle May 2017)

JOB DUTIES

 Report to Japanese Manager (female, 30s), dotted line to Japanese President cum CEO (male, 50s) (both are based in Japan)

 Manage 20 staffs (including some old staffs from previous business structure)

 Job Responsibilities:

- Supervise the overall operation of the hotel, including front line (receptionist, bellboy), back office (HR, admin, accountant), service team (cleaner), kitchen (chef, cooking staff)

- Reach and maintain stable revenue and profit as per agreed KPIs

- Make and execute business plan for high/low season, sales and marketing activities, partnership with related parties (mass media, travel agency…)

- Update market trend and conduct market research on hospitality industry (if necessary) with the purpose of business expansion

- Frequently report to Managers based in Japan; assist them on their monthly Vietnamese visit

- Other ad-hoc tasks as per request by Managers

JOB REQUIREMENTS

 Desirable Background and Experience:

- Qualification: Bachelor Degree

- Language Skills: Japanese fluent (to report to Japanese Manager and take good care of Japanese clients) and English business level

- Experience working in Hospitality industry in general and hotels in specific (Japanese-related ones are preferable)

- Have network or know-how about sales and marketing in this industry (preferable)

 Desirable Characters:

- Gender: Any

- Age: Around 30s

- Personality: organized, visionary, customer-oriented, good leadership skills, hard-working