Japanese Speaking - BPO Manager - BPO

COMPANY PROFILE

 Address: Tan Binh District, HCMC

 Business Type: 100% investment from Japan 

 Size: 100-500

 Industry: BPO

 Product Range: Outsourcing in technology, marketing, media and HR solutions from Japan

 Established in Vietnam: 10/2012

GENERAL INFORMATION

 Position: JAPANESE SPEAKING – BPO MANAGER - BPO

 Headcount(s): 1

 Level: Staff

 Contract Term: Permanent 

 Expected Joining Date: March & April, 2017

 Work Location: Tan Binh District, HCMC

 Work Time:

- Monday - Friday (7:30~16:30) (1-hour break)

 Allowance(s): Governed under VN law

 Bonus and Incentives: 13th month bonus / Pay raise twice per year (April and October) / Cash reward or Japan vacation trip provided / Annual bonus based on company performance

 Benefit(s): Birthday gift / Company party / Year end party

JOB DUTIES

 Report to 2 Japanese Managers

 Job Responsibilities:

- Manage workloads and results of Vietnamese BPO staffs to ensure productivity of project

- Support in communication and interpretation for Japanese clients and also report daily on the project’s progress

JOB REQUIREMENTS

 Desirable Background & Experience:

- Qualification: Bachelor’s Degree

- Language Skills: Japanese business level (N2)

- Have relevant working experience in Japanese companies

- Basic PC skills and knowledge of Excel intermediate level

- Others (Preferable): Have experience working or studying in Japan

 Desirable Character:

- Gender: Any

- Age: 25-40