Job Description
COMPANY PROFILE
Address: District 1, HCMC
Business Type: 100% investment from Japan
Industry: Insurance service
Product Range: Non-life insurance products (property, marine cargo, motor and engineering)
Established in Vietnam: 1995
GENERAL INFORMATION
Position: SENIOR EXECUTIVE (BACK STAFF)
Job code: JO-160923-110494
Level: Senior
Contract Term: Permanent
Expected joining date: ASAP
Work Location: District 1, HCMC
Work Time:
-Monday-Friday (8am-5pm)
Salary Range: Negotiable
Allowance(s): Phone allowance / Pocket allowance / Parking
Bonus and Incentives: 13th month bonus
Benefit(s): Annual Leave 15 days per year / Social and Healthcare Insurance
JOB DUTIES
Report to Senior Manager
Assigned to Bancassurance Division
Main Tasks:
-Achieve Company’s turnover target.
-Service all assigned Company’s clients
-Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients.
-To develop new business.
Business development:
-Target new clients, take action on new business opportunity, to bring Company products to new clients and businesses
-Report and analysis
Client service:
-To review renewal list for timely reminders to clients
-To offer quotations for clients
-To issue insurance policies
-To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
-To organize risk management seminars for existing clients
-To execute risk survey at client’s site as basic for offering quotation
Outstanding/Unclear premium:
-To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
Business administration:
-To report any unusual problems to direct management
With concerned departments:
-To cooperate with Claims Division:
•to settle the claims smoothly for customers in compliance with the company’s procedure;
•to follow up any pending claim cases;
•to organize risk/claim management seminars, risk survey at client’s site
-To coordinate with Underwriting Division:
•to follow up with Business Processing Section for operation matters;
•to work closely with Underwriting Section for quotation and coverage;
•to cooperate with Loss Control Engineer to make risk survey at client’s site.
-To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company.
Others:
-To update the market trends directly influenced on Company’s business activities;
-To report any unusual problems if any.
-To execute other office work as required by the Company
JOB REQUIREMENTS
Must:
-Gender: Any
-Age: Any
-Qualification: University Graduation
-Language Skills: English fluency
-Strong marketing sense.
-Clearly understand working procedure & flow chart.
-Well know all insurance products and be able to explain to clients their coverage.
-Be highly aware of requirement to be professional to provide high quality service to clients.
-Accuracy
-Marketing and sales background
Other competencies:
-Good Communication and Presentation skills.
-Team work.
-Service minded.
-Open, active.
-Customer oriented.